REFUND POLICY
Digital products
Because DinkIQ products are digital and delivered instantly, all sales are final and non-refundable once the download has been accessed. This is standard practice for digital goods, as they cannot be returned.
Before you buy
Please read the product description carefully so you know exactly what you're getting. If you have any questions before purchasing, email us at support@wwwdinkiq.com — we're happy to help you decide if it's right for you.
Problems with your order
If you experience a technical issue — a broken download link, a corrupted file, or you were charged incorrectly — contact us at support@wwwdinkiq.com within 14 days and we'll make it right, whether that means re-sending your file or resolving the charge.
Contact
For any order issue, email support@wwwdinkiq.com and we'll respond as quickly as we can.